Privacy Policy

Playotel (collectively referred to as the "Company" or "Us" and also indicated by "us", "we" or "our") and our affiliated companies, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us based on applicable data protection laws and regulations.
This Privacy Policy ("Policy") applies to all visitors, users and others (hereinafter referred to as "You" or the "User") who access or use the (i) Website- PlayOtel - Privacy and Cookies Policy( (ii) the social media accounts and/or pages that Company control (Sites/Apps).
Unless otherwise stated in this Policy, you generally have the freedom to visit and use our Sites/Apps without revealing your identity. When lawful and practical, we will offer you the option to interact with us without disclosing your personal information. However, certain sections of our Sites/Apps may require you to provide personal information in order for us to deliver the requested products/services or information during your visit or use of our Sites/Apps.

The purpose of this Privacy Policy is to inform you about the collection, purpose, use, processing, sharing, and transfer of personal information, as well as your rights concerning the personal information you share with us. Personal Information refers to any information that can identify you as an individual (referred to as "you/your" or "data subject"). This includes, but is not limited to, your first and last name, email address, mailing and residential address, telephone number, title, birth date, gender, occupation, profession, and other information necessary to fulfill a requested service.

Sensitive personal data or information pertains to personal information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, as well as the processing of genetic or biometric data for the purpose of uniquely identifying an individual.



A. Personal Data
Information you give us
We may collect Personal Information shared by you on our Sites/Apps. Depending upon the site(s) and context, this information may include the following:
  • Contact Information: Name, phone number, address, city, state, postal/zip code, email address
  • Demographic information: Date of birth, gender, occupation, country of origin, educational details, and employer details.
  • Account Information: If you create a user account on our website, then we may collect username/name, password, email, mobile number, and answers to your security question.
If you provide us with Personal Information concerning your relatives, friends or other third parties, by doing so you confirm and guarantee that you have received an appropriate consent from such third parties for the disclosure of such Personal Information to us for use for the purposes set out in this Privacy Policy.
B. Information collected automatically
Log information
Depending upon the Sites/Apps or context, we automatically collect and store certain information that your browser sends whenever you visit our Sites/Apps in server logs ("Log Data"). This includes:
  • Details of how you used our Sites/Apps;
  • Internet Protocol address;
  • Device event information such as caches, system activity, hardware settings, browser type, browser language, the date and time of your visit, time spent on those pages and other statistics and referral URL; and
  • Cookies, web beacons and other similar technologies that may uniquely identify your browser or your Account. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites/Apps.
Information collected through cookies
Cookies are small text files that a website downloads onto your computer or other internet enabled devices (such as mobile phones and tablets) when you visit a website. The cookie will help the website recognise your device the next time you visit.
We may use both session cookies (disappear after you close your browser) and persistent cookies (remain after you close your browser and may be accessed every time you use or connect to our Sites/Apps). We may collect information like user’s IP address, geographical location, browser/device type and version, operating system, referral source, device, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of user website use through "cookies".
You can block cookies by activating the setting on your browser that allow you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site, or they may not function properly.
For more information about our use of cookies please refer to our Cookie Policy.
Social Media Widgets
Our sites and applications may include social media features connected with social media platform such as Facebook, Twitter, Instagram, Snapchat, Google Plus, Pinterest, YouTube and others. These features may collect information about your IP address and which page you are visiting or features you are using, and may set a cookie or employ other tracking technologies. Social media features and widgets are either hosted by a third party or hosted directly on our Sites/Apps. Your interactions with those features are governed by the privacy policies of the companies that provide them
Tracking code in website analytics, a tracking code is a snippet of script that tracks the activity of a website user by collecting data and sending it to the analytics module. The code is generated automatically, is different for each website, and can be installed on each page that needs tracking.



Company will generally collect your personal information directly from you. This may be achieved through your interactions with the Company including interactions via our Sites/Apps, other social media applications or internet sites, telephone, email or writing to us.
Company may also collect your personal information from a third-party source, such as our vendors, business partners, government authorities and judicial authorities.



We may share the Personal Information collected from the Sites/Apps with third parties as outlined in this section
  1. Affiliates
    Our parent company, subsidiaries, joint ventures, group and associate companies. These entities may use this information for the purposes outlined above.
  2. Business Partners
    1. Service Providers who perform services on behalf of Company and which may need information about you in order to perform their functions including but not limited to authorised service partners, call centre operators, marketing contractors, social media website providers, data entry service providers, IT agencies operating handling or maintaining Sites/Apps, storing/processing information, overseas service providers who work for us etc
    2. Vendors who are business associates of Company like suppliers, research and development vendors, professional advisors, agents, representatives etc.
  3. Other Partners
    Any third party with whom Company co-brand or partner with or collaborate with or with any other third parties as may be necessary for Company's business purposes or to investigate potential data incidents or to protect the rights, property and safety of Company and the Users of our Sites/Apps or others
  4. Legal Authorities
    We may share your Personal Information in response to any notice, order, investigation or demand or request or any other communication from a law enforcement agency which necessitate or mandate the sharing of such personal information, or to otherwise comply with applicable laws.
  5. Changes in Corporate Structure or Bankruptcy
    In the event that the Company is involved in a merger, acquisition, reorganization or sale of assets, bankruptcy, your information may be transferred as part of that transaction. We also may retain a copy of such information.



We welcome your questions, comments, and concerns about privacy. If you have any questions about the Privacy Policy or our data practices, please contact us as follows:

Playotel Private Limited

Call: +91-7529-998-998